Live Auto Auction
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Privacy Policy
- Tracking Information
- Personally Information supplied by registered users or subscribers
- Communication with the Auction House
- Subscription Billing
- Access Control
- Compliance with Legal Process
- Sharing Personal Information
- Updating or Amending personal information in your account
- Email Services
- Securing your information
- Contacting us
LIVE AUTO AUCTION (CAA) LTD (“LIVE AUTO AUCTION”) is a Cyprus Limited Liability Company based in Nicosia. LIVE AUTO AUCTION is organizing and holding auction events open to the public for viewing but not for bidding, as bidding is restricted only to registered users/members. LIVE AUTO AUCTION auction services focus on vehicles, motorcycles, boats, yachts, marine and agricultural motors.
Please note that our policies are subject to change. Any such changes will be posted on this page. If the changes represent a material departure from our current practices with respect to the use of personal information, the changes will be posted on this page prior to taking effect, and registered users will be notified as appropriate.
1. Tracking Information
We may gather information which we will use for analysis and reporting on site activity so that we can keep statistics we may want to know how long the average user spends on our site, or which pages or features get the most attention. Our ability to understand how people use our website will help us provide better service. Tracking and collecting information will allow us to develop this understanding.
2. Personally Information supplied by registered users or subscribers
To use certain features on our website, we ask you to register and subscribe. When you register, we collect personal information about you such as your name, mailing address, e-mail address, telephone number, user name, password, and other information about your interest in our site and services. Registered Users or subscribers may be required to provide us with their credit card details necessary for the collection of a membership fee.
3. Communication with the Auction House
Our website offers registered users or subscribers the ability to communicate directly with the Auction House concerning an object offered in a live or an upcoming auction. In order to facilitate this communication, a registered user's or subscriber’s email of record must be accessed.
LIVE AUTO AUCTION always keep track of any communication between registered users or subscribers and the Auction House. The Auction House may request more information about a registered user or subscriber before replying to a request. The Auction House may revoke your communication privileges at any time without notifying you if the Auction House is of the view that it is in its interest to do so.
4. Subscription Billing
LIVE AUTO AUCTION charges a fee for using its subscription level services, either as a buyer or a seller. To enable the purchase or sale of any object, LIVE AUTO AUCTION will collect and store billing and credit card information. This information will be shared only with third parties who perform tasks required to complete the purchase transaction. Examples of such tasks include processing credit card payments for new subscriptions, subscription renewals and subscription upgrades. Please see Protection of Your Information for other relevant information.
5. Access Control
In order to access the subscription services, you will be required to enter a unique user name and password through our secure sign-in on each visit. The current status of your subscription will be checked automatically and appropriate access given according to the information on file. You should keep your user name and password safe at all times and never share it with a third person. LIVE AUTO AUCTION will not accept any responsibility if a third person uses our services with your user name.
6. Communications with Our Customers and Customer Support
From time to time, it may be necessary to notify registered users or subscribers of subscription expirations, account or credit card issues, transactions completed, and for any terms agreement or policy changes. Such communication will typically be conducted through email, as appropriate, but registered mail or phone may also be used.
LIVE AUTO AUCTION may use the information you provide to send you e-mail and mail for services offered by LIVE AUTO AUCTION or its affiliates, or to determine your interest in programs or services that we believe may be of interest to you. These materials will be offered on an opt-in basis only.
7. Compliance with Legal Process
We may disclose personal information provided by registered users or subscribers if we are required to do so by law, or in good faith believe that such action is necessary to:
- comply with the law or with legal process;
- protect and defend our rights and property;
- protect against misuse or unauthorized use of LIVE AUTO AUCTION data; or
- protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
8. Sharing Personal Information
In some instances, we may need to share your information we third parties to help us provide our services to you. LIVE AUTO AUCTION will also have to share some or all of your personal information with another business entity, should we plan to merge with or be acquired by that business entity. In the event that such a combination occurs, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.
Where a registered user or subscriber is a legal entity, we may, in our sole discretion list the registered user or subscriber in our directory, or other areas of our website, and we may use the name of the firm and the relationship with LIVE AUTO AUCTION for marketing or advertising on our website or our promotional material in order to promote our services. However we will not display any personal information or the content of any correspondence exchanged with the Auction House concerning our services as testimonials for promotional purposes without the registered users’ or subscribers’ express permission.
9. Updating or Amending personal information in your account
All your information is available to you for review and update at any time through LIVE AUTO AUCTION website, once you log on and enter your account.
10. Email Services
LIVE AUTO AUCTION will send you email relating to your account. Email may include confirmation or cancellation of a purchase or a sale, renewal/expiration notices, and problem notifications.
If you send us an email with an enquiry or requesting more information about an object, we may respond by email at your registered email address.
LIVE AUTO AUCTION may send you e-mail newsletters. If you do not wish to receive newsletters, you can follow the 'unsubscribe' instructions located near the bottom of each newsletter.
11. Securing your information
We take very seriously our commitment to protect your personal information. To this end, we maintain a secure process to collect, transmit and store your personal information.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This ensures that others cannot access your account, especially if you are sharing a computer with someone else or using a computer in a public place.
LIVE AUTO AUCTION may contain links to other sites that are not under our control. Those sites have their own policies regarding privacy. For your own protection, you should review their policies upon visiting these other sites to make sure they meet your expectations of privacy.
12. Contacting us
If you have any questions or concerns about our Privacy Policy or its implementation, please feel free to contact us by email at: info@liveautoauction.com.cy or by mail at:
LIVE AUTO AUCTION (CAA) LTD
50 Nikis Street
Office 2
Ag. Omologites
1086 Nicosia
This policy document was last revised 15/05/2011.
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